| Support Category: Course Issue | Inactive Course |
| Specialist Notes: |
If a user identifies or reports an inactive course, please create a ticket and escalate to the "Key User" for VSA.
| Standard Response: |
Thank you for waiting and for reporting this issue. I have located the course and confirmed that it's currently inactive. I will need to escalate this issue to Royal Canin Academy administration for assistance. Please allow me a few moments to create your ticket.