WBT
Support Category: LMS Navigation Specialist Notes: Standard Response: To locate and enroll in courses, you can browse the course catalog under t...
Thu, 2 Oct, 2025 at 3:42 AM
Support Category: Course Information Inquiry Specialist Notes: A user's access to courses within the catalog is based on the job title and country...
Thu, 2 Oct, 2025 at 1:18 AM
Support Category: Course Information Inquiry | Copy of Course Specialist Notes: Various learning resources are available in the 'Resource Librar...
Thu, 2 Oct, 2025 at 1:21 AM
Support Category: Course Not Assigned Specialist Notes: If a user does not have access or a course was not assigned, they will need to reach out to th...
Fri, 31 Oct, 2025 at 12:00 PM
Support Category: Course Issue | Inactive Course Specialist Notes: If a user identifies or reports an inactive course, please create a ticket and esca...
Sun, 26 Oct, 2025 at 10:56 AM
Support Category: Course Completion Issue, Course Completion Request (select applicable) Specialist Notes: We must troubleshoot any course completi...
Thu, 2 Oct, 2025 at 1:30 AM
Support Category: Course Completion Issue | Passing Score Specialist Notes: Most courses require an 80% or above pass rate for knowledge checks. Pleas...
Thu, 2 Oct, 2025 at 1:32 AM
Support Category: Course Feedback, LMS Feedback (select applicable) Specialist Notes: Kindly escalate the feedback related to the Royal Canin Academy ...
Thu, 2 Oct, 2025 at 1:33 AM
Support Category: LMS Navigation Specialist Notes: Standard Response: To quickly navigate to your completed courses, you can click on "Comple...
Thu, 2 Oct, 2025 at 3:42 AM