Account Related
Support Category: Account Creation Inquiry Specialist Notes: Users should not share accounts; they should be creating individual accounts. Stan...
Tue, 14 Apr, 2026 at 8:25 AM
Support Category: User Account | Account Info Update Request Specialist Notes: Users can update the business name, address, phone number, licen...
Tue, 14 Apr, 2026 at 8:26 AM
Support Category: User Account | No Account Specialist Notes: Users self-register for accounts by clicking the "Register" button on www.ro...
Tue, 14 Apr, 2026 at 8:26 AM
Support Category: User Account | Inactive Account Specialist Notes: If a user is unable to access their account due to it being inactive, proceed wi...
Tue, 14 Apr, 2026 at 8:27 AM
Support Category: User Account | Deactivation Request Specialist Notes: If a user requests to deactivate their account, proceed with processing the ...
Tue, 14 Apr, 2026 at 8:28 AM
Support Category: Account Self-Registration Issues Specialist Notes: As Cornerstone now requires account verification via email for new users, if a ...
Tue, 14 Apr, 2026 at 8:28 AM
Information Only! Vet Student Ambassadors will be identifiable by the Business Unit on their account profile: it will be RCA | VSA. ...
Tue, 14 Apr, 2026 at 8:28 AM