ILT/VILT

Are ILTs and VILTs Available?
Support Category: VILT | Inquiry Specialist Notes: Unfortunately, only Virtual Instructor-Led Training (VILT) is available at this time. They are know...
Thu, 2 Oct, 2025 at 1:40 AM
VILT Related Inquires
Support Category: VILT | Inquiry Specialist Notes: You can locate information within the training details or description for these sessions to assist ...
Thu, 2 Oct, 2025 at 1:41 AM
Accessing the Webinar/VILT
Support Category: VILT | Registration, VILT | Inquiry (select applicable) Specialist Notes: All VILTs will be on Zoom - Zoom is integrated into Roya...
Sun, 26 Oct, 2025 at 11:06 AM
Reminders for Upcoming Registered Webinars
Support Category: VILT | Inquiry Specialist Notes: Standard Response: Kindly note that when you register for a webinar, you have the option to add...
Thu, 2 Oct, 2025 at 1:45 AM
Are Webinars/ VILT Recorded?
Support Category: VILT | Inquiry Specialist Notes: Recordings can take up to 5 business days to become available on Royal Canin Academy. Standard ...
Thu, 2 Oct, 2025 at 1:47 AM
VILT | Completion Request
Support Category: VILT | Completion Request Specialist Notes: It can take up to 24 hours for a virtual instructor-led training to be marked as compl...
Sun, 26 Oct, 2025 at 11:07 AM
VILT | Registration
Support Category: VILT | Registration Specialist Notes: Users can locate and register for virtual instructor-led training with this response. The ap...
Sun, 26 Oct, 2025 at 11:06 AM
VILT | Drop
Support Category: VILT | Drop Specialist Notes: Users can withdraw from sessions. Standard Response: To withdraw from a session, kindly follow...
Thu, 2 Oct, 2025 at 3:30 AM
VILT | Reschedule
Support Category: VILT | Reschedule Specialist Notes: Currently, there are only single sessions per topic. If a user is unable to make a session, th...
Thu, 2 Oct, 2025 at 3:32 AM